A clear starting point
Let employees raise a request with the context needed to respond.
AI + HR help & cases
Human support.
A structured response.
Give employees a place to raise questions and HR teams a way to organize the response. Bring ownership, case progress and appropriate visibility into the same workspace.
PeopleArc
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PEOPLEARC WORKSPACE
Workforce overview
People, processes and approvals in one place.
Employee recordsConnectedOrganized by your structure
Team requestsFor reviewClear ownership and status
Payroll cycleIn viewInputs, checks and approvals
People operations Connected workflows
Employee lifecycleHiring, onboarding and changes
ManageLeave and timeRequests, records and review
ReviewPayroll preparationInputs, checks and handovers
PrepareOrganization structure
OrganizationsEntities and supervisory groups
Teams and departmentsReporting relationships
LocationsCost centres
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AI + HR help & cases
Give employees a guided first answer
Answer common questions from approved company guidance and route sensitive or uncertain matters to HR.
AI helps teams prepare and explain work. Authorized people remain responsible for hiring, payroll, access and sensitive employee decisions.
The details that matter
A closer look at hr help & cases.
Case categories
Organize incoming questions around the organization’s HR services.
Ownership & routing
Connect cases to the appropriate team or assigned owner.
Progress people can follow
Keep the request’s status and response history together.
Visibility that respects the case
Apply appropriate access to case information and sensitive content.
Reporting for service teams
Use permitted case information to understand demand and follow the work.
A connected working rhythm
From the first step to the next.
- 01
Ask
Record the question or support request.
- 02
Route
Assign the appropriate service responsibility.
- 03
Respond
Keep the conversation and actions together.
- 04
Resolve
Record the outcome and close the loop.
Connected by design
Keep the journey moving.
Meet PeopleArc
Let’s connect your people journey.
Let’s explore what a connected people platform could look like for your organization.